Certified Banking Operations Professional
Who should attend?
  • Bankers and banking professionals involved in various functions of banking operations
  • Operations managers with a particular focus and role expectation of taking care of overall operations within a bank
  • Other managers and bank heads who need to thoroughly understand and be aware of all facets of banking operations
  • Staff and heads of other financial institutions interested in understanding banking operations in detail
  • Individual and corporate customers of banks who should be aware of what should they expect and take care of during banking operations
  • Potential shareholders with a keen interest in the performance and efficiency of financial institutions
  • Any other professional interested in receiving a formal education in banking operations
Duration
5 Days
Programme Overview

What do banking operations include? Banking operations refer to all processes and activities that are performed to ensure effective, safe and appropriate customer transactions.

Since banks provide customers with important financial services and resources required to lead better lives and fulfil their basic needs, banking operations and related facets hold great interest and contribution in a nation’s and the world’s economy.

While competition is immense, technological advancements have and continue to play a key role in determining the prospect and success of an organisation in the industry. There are various risks involved in banking operations and transactions and hence this area holds great interests among professionals of today.

By undertaking this training course, you will receive knowledge and information and will be capable to assume responsibilities at par with other certified individuals in the market, thus staying competitive and carving a niche for oneself in the industry. This will ensure steady and fast career progression not confined to your current organisation.

Objectives

The key objective of this training course is to empower professionals to—

  • gain and apply the knowledge and skills covering all important and major branches of banking operations
  • assume dynamic responsibilities and successfully meet or exceed expectations from one’s roles
  • devise effective strategies and implement them to enhance existing systems and processes within one’s organisation to meet market demands
  • review and prevent the impact of fraud and other challenges on the success of the business, thereby protecting one’s organisation and securing one’s future in turn
  • train other professionals on key focus areas related to banking operations management
  • acquire a dynamic skillset and capabilities to confidently accept any role or assignment provided to you
  • apply one’s logical reasoning and multitasking skills to shuffle between responsibilities, doing justice to both
  • work with advanced technologies and systems to increase the efficiency of banking operations
Methodology

Experienced professionals from the relevant domain deliver the training using detailed audio-visual presentations for ease of reference. The trainers also encourage the trainees to interact and work together on an assignment, projects, etc. Role-plays and experiential learning form a major part of the training approach.


Course Outline

Module 1 – Types of Banks and their Operations

  • Commercial banks
  • Exchange banks
  • Industrial banks
  • Agricultural or co-operative banks
  • Savings banks
  • Central banks

Module 2 – Types of Bank Accounts

  • Current account
  • Savings account
  • Recurring deposit account
  • Fixed deposit account

Module 3 – Types of Banking Services

  • Individual banking
  • Business banking
  • Digital banking
  • Loans

Module 4 – Types of Internet Banking

  • Informational
  • Communicative
  • Transactional

Module 5 – Types of Banking Risks

  • Credit risk
  • Market risk
  • Operational risk
  • Liquidity risk
  • Business risk
  • Reputational risk
  • Systemic risk
  • Moral hazard


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