This Operational Excellence training course will equip the participants with the knowledge, skills, and behavioural competencies required to support an Operational Excellence programme and contribute significantly to the bottom line of your organisation, reducing variation, defects, cycle times, lead times, waste, and costs within your operations.

The essence of Operational Excellence is an organisational culture that achieves long-term sustainable growth and performance development by enhancing employee empowerment and motivation. The core of OPEX is applying the right tools to the right processes in the right culture. It is a crucial element of organisational leadership focusing on the continual development of organisational culture and operational processes.

This Operational Excellence training course is designed for leaders and practitioners wishing to transform their organisations through strategy and culture and through the application of operational excellence approaches, methodologies, processes, and tools.

This course will highlight:

• The framework, principles, and benefits of Operational Excellence
• Lean organization principles and practices
• Effective project and process management practices
• A variety of practices and methodologies for Operational Excellence
• Manage change and influence cultural transformation

This training is based on a combination of (a) coach led training, (b) practical application of techniques through individual and group activities, and (c) discussion and reflection of delegate real life experiences. The training course manual provides a guide to all tools and methods covered for future reference.

• The OPEX Framework, Principles, Benefits
• Elements of Strategic Approach – McKinsey’s 7S, Balanced Scorecard, Strategy Map
• McKinsey’s 7S Model
• Balanced Scorecard (BSC)
• Strategy Map
• Integrated Management Systems – Quality, Environmental, Safety & Health (ISO 9001, 14001, 45001)
• Lean Management 4P Framework
• The 14 Principles of Lean Organization
• Tools Selection and Use – Idea Generation, Data Analysis, Decision Making
• Total Productive Maintenance (TPM)
• Visual Management – 5S, Kanban