Project managers, members of project offices, project sponsors, functional managers, senior management and individuals involved in developing and managing project metrics and Key Performance Indicators (KPIs). 

The overall aim of this course is to provide participants with the skills needed to design and apply project metrics and Key Performance Indicators (KPIs). Moreover, the course assists participants in identifying the driving forces for better value based project metrics and allows them to design project dashboards. The course enables participants to master the features of Microsoft Project in reporting project performance and taking corrective and preventive actions.

By the end of the course, participants will be able to:

• Identify the driving forces that will lead to better project metrics
• Define and select the right project metrics
• Develop and apply project KPIs
• Create project KPIs and reports using MS project
• Design a project dashboard and traffic light reports
•  Construct value-based project metrics

The driving forces for better project metrics

Executive view of project management

Traditional versus Non-Traditional Project Management

 Moving from “Triple” to “Competing” Project Constraints 

 Stakeholder relations management

 Project scope creep

A new look at defining project success

Project health checks

Project metrics

 Defining metrics

 Benefits of using metrics

 Understanding project metrics

 Metrics requirements

 Project metrics categories and types

 Business-based for financial metrics

 Success-based metrics

 Project-based metrics

 Project management process metrics

 Selecting the right project metrics

 Metrics and the Project Management Office (PMO)

Project key performance indicators

Defining Key Performance Indicators (KPIs)

The need and use for project KPIs

 Characteristics of KPIs

Categories of KPIs

Selecting KPIs

Measuring KPIs

KPIs' interdependencies

Targets and failures

Most common project KPIs

Earned Value Management System (EVMS)

Top 25 project management KPIs

Managing project metrics and KPIs using MS project

 Developing earned value metrics and KPIs

 Advanced report formatting

 Formatting tables in a report

 Formatting charts in a report

 Creating a custom report

Project dashboards

Defining dashboards

Benefits of dashboards

 Gathering KPI and metric requirements for a dashboard

The KPI wheel

 Dashboard core attributes

 Traffic light dashboards reporting

 Rules for dashboards

 How to create a dashboard

Choosing the correct KPI visualization components

 Designing your dashboard

Value-based project management metrics

 Combining success and value

 Recognizing the need for project value metrics

 Creating project value metrics