This course is highly recommended for general management and professionals/practitioners from planning, workforce, strategy and HSE functions, such as: Human Resource Management, Health and Safety, Business Continuity, Organizational Resilience, Risk Management, Crisis and Incident Management, Emergency Management and Planning, Contingency Planning, Supply Chain Management, Security Management, Communications Management and Facilities Management.

This course explores the workings of the post-pandemic workplace and what it means for the leader. Managers are posed questions of all natures in this time of uncertainty. This training course takes a comprehensive look at the opportunities and challenges that this crisis presents and examines how to prepare organisations to become more resilient, adaptable, responsible and sustainable.

By the end of the course, participants will be able to:

• Examine the external environment affecting your company’s ability to succeed in the pre-pandemic era
• Describe the major changes in the global economy caused by the pandemic
• Analyse the impact of these changes on organisations’ external environment
• Investigate the implications to organisations’ competitive advantage

Module 1 - The Post COVID Workplace

• The Changing Working Environment
• Managing remotely – “When Presenteeism is no longer a measure”
• Performance Measures for Remote Working
• Ensuring collaboration
• Technology Solutions
• Setting the Future Standards

Module 2 - Responding to the Pandemic

• Keeping the “business” of business & government operating 
• The 3-Phase Actions: Response-Recover-Thrive 
• Response: Restore, learn, and emerge stronger
• Recover: The Healthcare & Economic fronts 
• Thrive: Toward the “new normal” From crisis to a better future

Module 3 - Challenges Post COVID

• The short-term impact of the pandemic: intentionally caused economic hardship
• The post-pandemic era:Economics: Trade and connectivity 
• De-globalization
• Redefining the supply chain: the trade-off between efficiency and self-sufficiency
• The enhanced role of technology
• The impacts on consumer behaviour  
• Features and characteristics of workplaces

Module 4 - Leadership in Current Context

• Reflect on your purpose as a leader
• Effective leadership: leading to high performance
• The job of the leader: envisioning and engaging
• Leadership in Response-Recover-Thrive Phases Leading with power and influence
• Strategies and models for leading change

Module 5 - Strategy and Strategic Planning

• Why are Strategy and Strategic Planning important?
• Understanding the Main Frameworks for Strategic Analysis
• Private and Public Sector Strategies – Similarities and Differences
• External Analysis - Understanding and Analysing Business Attractiveness
• Analysing Customers and Benchmarking your Strategic Position