This course is ideal for experienced people/ business managers especially at mid to senior levels who are expected to drive constant change and innovation through their people.

Are you a good manager or a great one? In fact, you have no choice but to become a great manager. How else can you create value in your organization and sustain it over time? How else can you engage your people and retain them? In a business environment characterized by higher degree of uncertainty and competition, fast-changing customer needs, less and less employee loyalty, more stringent government rules and regulations, you cannot afford but to be a great manager. This course elaborates on what it takes to become a great manager by focusing on two distinct managerial requirements: first developing business and economic acumen without which no manager can make value-adding decisions, and second by bringing out the best in people.

• Manage tomorrow by making more informed decisions today that contribute to strengthening the organisation’s competitive advantage
• Develop Business Acumen by applying managerial Economic Analysis and drive Business Impact
• Apply in the Workplace Best Practices of great managers
• Bring out the best in people by acting as a ‘Multiplier’ rather than a ‘Diminisher’
• Turn into ‘Blue Ocean’ managers that are able to close the gap between the potential and the realized talent of people they lead

This is a course rich with new ideas, concepts, and practical skills. It uses a combination of effective techniques that participants will enjoy and appreciate - Case studies, Team exercises, Real life stories, Discussions and Video films.

Module 1: Step up management, what it really means

• Achieving and sustaining high performance: A manager’s challenge
• Traditional management functions
• The 21st Century definition of Modern Management
• The performance pyramid
• New managerial roles and responsibilities
• Value-Adding and Results-Driven managers

Module 2: Decision making: the essence of a manager’s role

• Programmed and Un-programmed decisions
• The classical Decision-Making model
• Impact of risk and uncertainty on Decision Making
• Steps in the Decision-Making process

Module 3: Value chain management and competitive advantage

• The Value chain
• Functional strategies and Competitive Advantage
• Improving Responsiveness to Customers
• Improving quality
• Improving efficiency

Module 4: Developing business acumen and generating insights

• Using Macroeconomic analysis for effective managerial planning and decision making
• Using Microeconomic analysis for effective managerial planning and decision making

Module 5: What great managers do

• Capitalizing on employee strength
• Pull the triggers that activate employees’ strengths
• Tailor coaching to unique styles
• Motivate employees by fulfilling four drives that underlie motivation

Module 6: Bringing out the best in your people

• The manager as a ‘Multiplier’, not as a ‘Diminisher’
• What ‘Multipliers’ do differently
• The five types of ‘Multipliers’ and ‘Diminishers’
• Six guidelines to cultivate engaged employees

Module 7: Distinguish yourself: become a blue ocean manager

• What good (not necessarily great) managers actually do
• The Blue Ocean Manager grid
• The four steps of Blue Ocean Management