This course is highly recommended for all Operations, Maintenance, Reliability, Engineering, and Technical Support staff. Also, this training course is applicable to any person actively involved or contemplating safety, performance measurement, improvement and/or quality and reliability related activities. This training course is suitable for a wide range of professionals but will greatly benefit:

• Operations & Process Professionals
• Reliability & Safety Professionals
• Other professionals involved in process improvement

This training course covers case studies of major failures and disasters to promote learning from failures using root cause analysis. This will be through examining known and topical cases, as well as cases related to the particular own experience of the delegates. This will be based on the analysis of reported disasters to understand the root causes of why those incidents occurred and how such crises unfold over time and hence how can we learn generic lessons from those disasters. The training course is based on material that the author has used in teaching courses on reliability and maintenance engineering at various universities and industries for over 20 years, where the proposed models and case studies covered were used in the teachings, and also draws on material from the research carried out by the author which is being compiled into a book. This training course will feature:

• Why do we need to learn from failures?
• Aspects of risk management and risk assessment
• An interdisciplinary approach, combining risk analysis, reliability engineering, decision analysis, and management science
• Socio-technical aspects of risk and disasters

By the end of this training course, participants will be able to:

• Understanding of safety, risk and continuity of operations
• Development of people management skills
• Mastering techniques that can enhance plant reliability
• How to conduct benchmarking and quality systems auditing
• Applying decision analysis approaches

Day One: Safety Systems and Risk Management

• Safety first
• Learning from failures
• Analyzing near misses, incidents & accidents
• Taxonomy of theories
• Nature of High-Reliability Organisations (HRO)
• Risk assessment, Choice of case studies and types of recommendations

Day Two: Continuity of Operations – Plant Systems Reliability

• Coping with risks, and defining reliability and resilience
• Reliability Centered Maintenance (RCM) techniques
• Failure Modes and Effect Analysis (FMEA)
• Risk Priority Number (RPN) and Iso Critical Curves
• Fault Tree Analysis (FTA), Reliability Blok Diagram (RBD), and Reliability Cantred Maintenance (RCM)
• Practical examples and case studies

Day Three: A-Z of Disastrous Case Studies from Natural, Aviation, Marine and Space Industries:

• Hurricane Katrina Disaster (Natural Disasters and Evacuations)
• NASA’s Challenger Disaster (Space Industry)
• NASA’s Space Shuttle Columbia Disaster (Space Industry)
• Titanic – The Unsinkable ship that sank (Ships Industry)
• Exxon Valdez – Oil Spill Disaster
• Small Groups presentations

Day Four: Case Studies from High-Reliability Organizations (HROs): Process Industry and Oil and Gas:

• Cases and generic lesson learned from Process industry: Bhopal Disaster (Petrochemical Industry in India)
• Case and generic lesson learned from the Oil and Gas industry:  Piper Alpha Disaster (Offshore Oil & Gas Industry)
• BP Deep Water Horizon (Offshore Oil & Gas Industry)
• BP Texas City Incident (Chemical and Process Industry)
• Small Groups Presentations
• Generic Lessons

Day Five: Case Studies from High-Reliability Organizations (HROs): Nuclear Power Generation Industry:

• Case and generic lesson learned from the Nuclear industry: Chernobyl Disaster (Nuclear Industry)
• Fukushima Disaster (Nuclear Industry)
• Group work and group presentations
• Organizational Resilience and Learning from Failures and Success
• Action Plans