Warehouse Operations and Management
Who should attend?
Those involved in warehousing (store) activities, both at the operational and supervisory levels. The course is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions (purchasing, inventory control and distribution). 
2 Days
Programme Overview
Inventories can reach many millions of dollars. You need a good warehouse to store, keep and protect all those millions of dollars. In this course, we will discuss the best and the latest methods to store and protect high-value inventories. We will also discuss the best characteristics of a modern warehouse. Knowing what you have and how much you have are the keys to proper warehousing management. We will explore the various methods to achieve record accuracy and successful cycle counting. A scientific method for auditing will be applied.
  •  Explain the challenges, objectives and functions of warehousing
  •  Perform ABC inventory classification and cycle counting and calculate record accuracy and discrepancies
  •  Identify the different types of storage and material handling systems
  •  Improve supervisory skills and deal more effectively with warehouse staff issues
  •  Develop better skills for housekeeping and safety within the warehouse
  •  Measure warehouse productivity using the right Key Performance Indicators (KPIs) and conduct a scientific audit of the warehouse
This course uses a mixture of interactive learning tools such as videos, questionnaires, case studies, team exercises, individual exercises and group discussions.
Course Outline

Module 1: Introduction to Warehousing Management

  • Objectives of Warehousing 
  • The modern Warehouse 
  • The Warehousing cycle 
  • Problems and challenges in Warehousing 
  • Warehousing and Inventory costs 
  • Customer service in Warehousing

Module 2: Inventory Classification and Record Accuracy

  • Types of Inventory 
  • The ABC classification 
  • Uses of the ABC classification 
  • Inventory record accuracy 
  • Reasons for poor accuracy 
  • Periodic and cycle counting 
  • Systems and methodology of Counting 
  • Knowing what is inside the Warehouse
  • Knowing how much is inside the Warehouse

Module 3: Storage and Material Handling Systems

  • The layout of the Warehouse 
  • Size and shape of the Warehouse 
  • Storage utilization and organisation 
  • Types of storage systems 
  • Fixed versus random location 
  • Material handling equipment 
  • Material handling equipment checklist 
  • Improving the receiving/issuing material operations

Module 4: Safety in the Warehouse

  • Good housekeeping inside the Warehouse 
  • Identifying safety hazards 
  • Unsafe acts and conditions 
  • Causes of Damage Planning for safety

Module 5: Productivity and Audit of a Warehouse

  • Definition of Productivity 
  • Causes of lost time 
  • Warehousing key performance indicators(KPI's)
  • Objectives of the Warehouse Audit 
  • Components of the Audit 
  • Steps to follow before, during and after the Audit

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