This programme is suitable for individuals in the role of distributor channel development or who plan to take a career in channel sales.
Duration
2 Days
Programme Overview
In today’s competitive environment, growing your business through an indirect channel can be a smart decision if you are fully prepared with the process and skills to maximize opportunities.
The key to a successful channel sales partnership is satisfying mutual business objectives. This takes a commitment to developing a shared vision, strong communication, and flexibility to continuously adapt to change. It also takes solid business development and selling skills to build loyalty and become a truly consultative channel partner.
This training module for channel and indirect sales builds the skills needed in order to create collaborative, profitable relationships. Training participants learn to analyze the partner organization, its key players, and it is individual needs with the goal of differentiating themselves at the top of the Partner Relationship Pyramid as a strategic partner vs. being perceived as a less valued technical expert or product provider.
Objectives
Pre Sales Process- Creating Permanent Journey Plan, Pre Call Preparation & Sales Kit
Dealer Selection Parameters & Advantages of having a Retailer Card
Payment Collection
Range Selling
Merchandising at Dealer outlet
Basic Dealer Sales Process at the outlet
Dealer Objection handling
Calculating Dealers Return over Investment
Training Dealer's Sales staff
Importance and Concepts of Stock Planning
Methodology
Following a diverse set of learning approaches, both formal & informal are used to create a blended learning solution which includes:
Classroom Lecture or Presentation
Simulations or Role Play
Games
Demonstration
On the Job Training
Videos
Job Aids
Course Outline
Module 1 - Sales Management and the Marketing Mix
Sales Management defined
Sales Management functions
The position of personal selling in the Marketing Mix
The Sales Competency model
Major mistakes Sales Managers make
Module 2 - Planning, Strategy and Organization
Sales planning fundamentals
'SWOT' analysis
Formulating sales strategies
Sales forecasting techniques
Organizing the sales force
Structuring and deploying the sales force
Territory design, Allocation, and Management
The build-up and breakdown (Territory Design Models)
Key account management: best practices
Account analysis methods
Module 3 - Sales Process Management
Understanding the psychology of the Buyer
Characteristics of Successful Salespeople
Identifying the components of the Sales process
Selling 'ASAP'
A framework for change in the sales force
Module 4 - The Customer-Driven Salesforce
Sales management capstone competencies
The recruitment of a sales force
Recruiting and staffing of a Salesforce
Determining the number of Salespeople (models)
Training and coaching the Salesforce
Developing and conducting a Sales training program
The field training process
Module 4 - Team Leadership and Motivation
The team development cycle
Identifying team roles, strengths and weaknesses
Coaching salespeople for peak performance
The Sales Coaching process
Leadership principles and skills
Situational leadership
Motivation guidelines and principles
The Motivation Mix
Module 5 - Sales Performance Management
The critical importance of setting Standards
Types of Standards
Characteristics of an effective Appraisal System
Criteria for results-based evaluations
Qualitative and quantitative measures of performance