This training course is suitable for a wide range of professionals but will greatly benefit:
Employees who are responsible for leading and directing people to achieve and improve productivity levels
Those faced with the challenge of solving plant-related problems
Production, Maintenance Engineering and Process Engineering personnel
Supervisors who are involved in the Operations / Maintenance function
Planners, Coordinators, Engineers and Technologists
Duration
5 Days
Programme Overview
This intensive training course is a must if a company’s goals include reducing costs and preserving the lives of the employees because it delivers a wide range of pro-active, efficient troubleshooting skills. It has been proven that technical competence alone is no longer enough to ensure consistent operational performance. Excellent troubleshooting skills are considered a core competency for 'Best-in-Class' modern industrial companies. In the competitive world that we are living in, it is essential that we optimize our efforts to secure the desired outcomes, and this course will equip the delegate with the basic tools and understanding to make that happen.
This training course will feature:
The understanding of terminologies; tools and techniques
The Application of a standard “Blue-Print” for problem analysis and resolution
How to utilize Maturity Indexing; Planning; and Protocols
The useful Case Studies; Exercises and Analysis
Learning the “Human Factors” as a Source of Error
Objectives
By the end of this training course, participants will be able to:
Appreciate the difference and consequences between pro-active and reactive problem solving
Develop a structured approach to troubleshooting and problem solving
Understand continuous improvement in the way you run your processes
Implement teamwork and leadership principles; support and cooperation practices
Understand work practices which "allow" success in troubleshooting and problem solving
Methodology
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a facilitative style with a combination of lecture, practical experience in the use of techniques, case studies and a high level of lively debate and sharing of ideas. Delegates will be encouraged to introduce problems of their own for discussion and analysis.
Course Outline
Day One: Introductory Concepts
Defining the nature of problems
Utilising a Common Terminology
Techniques introduction
Tools introduction
Levels of Performance Standard
Critical Relationships
Day Two: Tools & Techniques – Practical Experience
Application of Decision Logic
Practical Maturity Indexing
Relationships Analysis
Problem Analysis and Synthesis
Practical Use of Tools and Techniques
Project selection methods
Day Three: People Issues
Working practices – empowerment or impairment?
Group dynamics
Individual motivators: External vs. Internal Motivation
Developing Leadership Competence
Managing change via the Transition Matrix
Day Four: Operator, Maintainer, Designer Interface
Cross-functional problem solving
Development of Maintenance strategy
Life Cycle Analysis, Design for Operation, Design for Maintenance
Variability Analysis
Strategies; Planning; and Protocols
Effect of improved “Fit” between critical parameters in Operations
Day Five: Open Forum
Concepts, Tools and Techniques applied to problems
